Privacy Policy

I. Introduction to Our Privacy Policy

This Privacy Policy delineates the practices of xPals, an application offered by xPals Inc. ("xPals," "we," "our," or "us"), concerning the collection, utilization, sharing, and storage of user information. By accessing or using the xPals mobile application ("Services"), you agree to adhere to our policies, including this Privacy Policy and our Terms of Service, thereby consenting to the collection, processing, and retention of your data as outlined herein. If you do not agree with our Privacy Policy, please refrain from accessing or using our Services. Additionally, we recommend reviewing our Terms of Service, as they are also applicable to your use of the Services.

II. Information Collection

We categorize the information we collect into three main areas:

Information you opt to provide us.
Information we automatically gather when you utilize our Services.
Information obtained from third parties.
Here's a more comprehensive breakdown of each category:

Information You Choose to Provide Us:

Your interaction with our Services results in the collection of information you voluntarily share. For instance, creating a basic xPals account requires certain key details such as name, password, phone number, gender, and date of birth, among others. Additionally, any content you generate or transmit through our Services, such as messages, is collected. Please exercise caution as recipients can save or share any content shared via our app. Any information volunteered during customer support interactions is also collected. Furthermore, xPals offers multiple methods for account creation, including phone number, Facebook, or Snapchat. When signing up with a phone number, your phone number information is collected. Similarly, signing up with a Facebook or Snapchat account entails the collection of certain information from those platforms, such as name, profile picture, email, and interests.

Information We Automatically Gather When You Use Our Services:

When utilizing our Services, we automatically collect data regarding your usage patterns. This includes:

Usage Information: Details about how you engage with our Services, including frequency of usage and most viewed pages.
Communication Information: Records of your interactions with other xPals users, such as message timestamps, frequency of communication, and message interactions.
Content Information: Data pertaining to content creation, including metadata and recipient interaction with the content.
Device Information: Information regarding the devices used to access our Services.
Location Information: With your consent, we may collect location data using various methods, including GPS and Wi-Fi networks.
Information Collected by Cookies and Similar Technologies: We may utilize cookies and other technologies to gather information about your activity, browser, and device. You can typically manage cookie preferences through your browser settings.
Log Information: When using our website, we collect log data such as service usage details, device information, and access times.

In-App Purchases: Information is collected when you make purchases directly through us.

Ensuring the privacy and security of your information is our top priority. We only collect data with explicit consent and will never engage in deceptive practices or misuse collected information. While information collection aids in optimizing product features, we respect your decision if you choose not to provide consent. You have the option to delete any information provided to us, and you can request deletion by contacting us at support@xpals.com.

Information Obtained from Third Parties:

We may gather information from other users and third-party sources. For instance, if a user uploads their contact list, we may combine that data with existing user information.

III. Usage of Information

The information we collect is utilized to enhance our product and service offerings. We employ user data for purposes such as:

Developing, maintaining, and